Privacy Policy

Last updated: May 13, 2026

MyOfficeLine ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our website at myofficeline.com or our services.

1. Information We Collect

We collect the following types of information:

• Contact information: Name, business name, email address, and phone number provided when signing up or contacting us.
• Payment information: Processed securely through Stripe. We do not store credit card numbers.
• Usage data: Pages visited, time spent on site, browser type, IP address, and referring URLs collected automatically.
• Communications: Messages sent to us via email, phone, or contact forms.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our 24/7 answering service
• Send service alerts and customer call notifications via SMS and email
• Process payments and manage your account
• Respond to your questions and support requests
• Send promotional messages if you have opted in
• Comply with legal obligations

3. SMS Opt-In and Messaging

By providing your phone number and checking the SMS consent box on our website or during a sales interaction, you agree to receive text messages from MyOfficeLine including:

• Service alerts (customer call notifications with caller name, number, and message)
• Account and billing notifications
• Promotional and marketing messages (only if you opt in to marketing communications)

Message frequency varies. Msg and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. SMS consent is not a condition of purchase and is not shared with third parties except as necessary to deliver the SMS service (e.g., mobile carriers).

4. Cookie and Tracking Practices

We use cookies and similar tracking technologies on our website:

• Essential cookies: Necessary for basic website functionality.
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics). This data is aggregated and anonymous.
• Marketing cookies: Used to show relevant advertisements on other platforms.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality. We do not sell your tracking data to third parties.

5. Data Security and Handling

We take the security of your data seriously. We use industry-standard measures including SSL encryption, access controls, and secure data storage to protect your personal information. However, no method of transmission over the internet is 100% secure. If you believe your data has been compromised, contact us immediately at MyOfficeLine365@gmail.com.

6. Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of SMS communications at any time by replying STOP
• Opt out of marketing emails by clicking unsubscribe

To exercise any of these rights, contact us at MyOfficeLine365@gmail.com.

8. Contact Us

MyOfficeLine
Email: MyOfficeLine365@gmail.com
Phone: (615) 283-9731
Website: myofficeline.com